JANE Q. PUBLIC
211 E. Ontario, Chicago, IL 60611
Phone: 312.555.1234  E-mail: [email protected]

EDUCATION
Masters of Management, Kellogg Graduate School of Business, Northwestern University, Evanston, IL 1998.

Concentrations in Marketing and Strategy

Philosophy. Background in History and Literature

EMPLOYMENT EXPERIENCE

ECLIPSE INFORMATION SYSTEMS, INC.                   October 1997 to April 1998
An information technology consulting company based in Oakbrook Terrace, IL

Marketing Director

Responsibilities:

Marketing strategy, management, and implementation. Design and implementation of all direct mail, internet, advertising, and public relations programs. Recruiting of consulting staff as needed.

Product Planning Coordinator, New Media Division            July 1996 to October 1997
Responsibilities:

Production management for all product and related component and marketing pieces; coordination and  management of all product launches; management of relationships with contract manufacturers, printers and other external vendors; cost-of-goods control; product design; design, implementation, and analysis
of all market research projects.

     Achievements:

               Designed product configurations delivering an estimated C.O.G.S. savings of 13.4% against a planned
               reduction of 6.0%
               Designed and implemented improved project tracking system

     Merchandise Analyst           March 1995 to July 1996

     Responsibilities:

               Deliver sales goals; inventory management; master item database management; vendor management;
               sales forecasting and analysis; other duties as required.

     Achievements:

               Delivered 5% sales growth while reducing inventory levels in all book categories by 17-22%
               Saved $200,000 annually through development and implementation of an improved returns processing
               system.

     Store Manager, Rand McNally Store, Schaumburg, IL           May 1994 to March 1995

     Responsibilities:

               Motivation and training of staff; maintenance of inventory levels; customer service; implementation of
               store merchandising and promotions; hiring; development of store procedures.

     Assistant Manager, Rand McNally Store, Schaumburg, IL           November 1993 to May 1994

     Responsibilities:

               Motivation and training of store staff; maintenance of store inventory levels; implementation of store
               merchandising campaigns; supervision of remote storage facility.

     Achievements:

               Promoted to Store Manager

COMPUTER CONSULTANT           September 1993 to May 1994
Self-employed

     The Quaker Oats Company, Chicago, IL

     Responsibilities:

               Creation, implementation and maintenance of print production job tracking system; training of staff in use
               of computer system; development of reporting and tracking reports across departmental boundaries.

     Achievements:

               Created computer system replacing manual reporting and tracking functions
               Identified, assessed, and solved tracking, reporting, and quality control issues for NLEA compliance
               tracking.

BORDERS, INC.           June 1990 to March 1993
A 90+ unit retail bookstore division of K-Mart.

     Office Manager, Borders Book Shop, Vienna VA           July 1992 to March 1993

     Responsibilities:

               All administrative work related to payroll and benefits; accounts payable; accounts receivable; daily cash
               reconciliation. Maintained weekly and monthly sales logs; employee files. Prepared and submitted
               weekly, monthly and quarterly reports. Assisted on sales floor and in stockroom as needed. Managed all
               in-store-inventory and consignment titles.

     Achievements:

               Created unified personnel record sheet, reducing payroll record keeping.
               Developed local interest and children's travel sections, improving sales of selected titles.
               Contributed to store merchandising with "recently reviewed" and local poets displays.
               Added over 600 in-store-inventory and consignment titles including many local authors and local interest
               titles.

     Bookseller, Borders Book Shop, Rockville, MD           June 1990 to June 1992

     Responsibilities:

               Customer service. Shelving. Managed all in-store-inventory and consignment titles. Ordered various store
               supplies as needed. Handled periodicals duties including receiving, stocking, and returns.

     Achievements:

               Added over 400 titles to in-store-inventory and consignments including many local authors and local
               interest titles.
               Improved customer service by initiating change in special orders and "hold" procedures.

NATIONAL TRUST FOR HISTORIC PRESERVATION           October 1989 to October 1990
A not-for-profit organization committed to the preservation of historically important buildings, sites, and objects.

     Editorial Assistant, Preservation News

     Responsibilities:

               Wrote feature articles and monthly events calendar. Created and maintained stock photo and story files.
               Researched potential article topics. Proofread and edited copy. Subscription fulfillment duties. General
               office support as required.

     Achievements:

               Initiated new organizational brochure; identified need, proposed project and participated in development
               and writing.
               Improved fulfillment services while cutting costs by proposing and implementing new fulfillment service
               contract.


PERSONAL



MEMBERSHIPS

Amnesty International

Habitat for Humanity

Chicago Alumni Club, Kellogg Graduate School

Art Institute of Chicago

© 1999 Susan Rosenstein Executive Search, Ltd.
This site last updated April 1, 1999